Inc.com |
Abolishing Friction: Why CXM is the New Marketing
Inc.com Thomas says that Sprinklr believes that "care is the new marketing," because "if you piss people off, they're going to tell each other." What others say matters more than what you say, and is therefore more impactful than your own direct marketing efforts. |
Wednesday, August 1, 2018
Abolishing Friction: Why CXM is the New Marketing - Inc.com
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment